Privacy Policy

1. Information We Collect

When you submit an inquiry through our website, we collect your name, email address, professional role, organization, the nature of your challenge, and your preferred timeline. We also collect standard technical data such as your IP address, browser type, and pages visited through cookies and analytics.

2. How We Use Your Information

We use the information you provide to respond to your inquiry, connect you with Dr. Joleen Cowan, send a confirmation email, and improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. AI Assistant

Our website features an AI assistant to help route your inquiry. Conversations are processed securely through industry-standard services and shared with Dr. Joleen Cowan so she can follow up personally. We do not use your conversations to train AI models.

4. Email Communications

By submitting an inquiry, you consent to receiving a confirmation email summarizing your submission. You may opt out of future communications at any time by replying with "unsubscribe" or by contacting us directly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information. All data transmissions are encrypted via SSL/TLS. No method of internet transmission is 100% secure, but we take your privacy seriously and work to protect it.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To make a request, contact us at the address below and we will respond within 30 days.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect any changes. Continued use of our website constitutes your acceptance of the updated policy.

8. Contact